Do not apply for a job at the University of Cincinnati.
It took me two-and-a-half years to get a job after I started looking for professional positions. In November of 2015 I was invited to interview with the University of Cincinnati’s (UC’s) main library, Langsam. I, of course, was very excited. I was almost a year into my job search and hadn’t landed anything yet so to be considered for this position was heartening.
Earlier in the year I’d been asked to interview at the University of Colorado, Colorado Springs. This was my first time being flown out to interview for a job, and the experience was nothing but pleasant. They paid for my flights, put me up in a hotel for two nights, took me out for a meal, arranged my ground travel, and everyone I met or dealt with was kindly and professional. Even though the position was not a “professional” librarian position they still treated me like I was a “professional” with all the respect and dignity that that word implies in the academic librarian context.
You can imagine that when UC called to offer me an in-person interview I had a certain set of expectations. It was a little odd, then, when UC said that I’d have to pay for my travel to be reimbursed later after the interview. “Well, okay, that’s fair. I guess.” I thought. The sense of oddness grew to disappointment when they refused to pay for a second night in the hotel. I’d have to pay for that myself. At the time I was making less than $25k a year. It would have been fiscally prohibitive for me to have an extra night in a hotel room. So now, I knew that no matter what I did, I’d have to travel and interview on the same day.
These reservations aside, I was still excited for the chance to interview, and I dutifully began making my arrangements. Because I was having the foot the bill for my air travel myself I took the cheapest flights I could manage for my time schedule. This meant that I’d leave the day before the interview and fly from St. Louis, to Chicago, and then down to Cincinnati. Then, the next day I would have a half-day interview before getting a flight from Cincinnati, back to Chicago, back to St. Louis. Overland that’s 594 miles, one way, for cities that are only about 355 miles apart. I will never understand airline economics. How is it cheaper for the airline for me to do that than to fly directly? I’ll never know.
That was November and my interview was in early December. As we got closer to the interview date I began to learn more about what was to come, or not come, as it were. It became clear that there would be no shared meal, and I was told that “a shuttle would be provided” for my ground transportation from the airport. So, no one from the library was going to be meeting me. If you’ve never been there, the primary Cincinnati airport (CVG) is not in Ohio, but Kentucky. It’s at least a thirty minute drive from the airport to the University on whose property my hotel was.
Flash forward to the two days of the interview trip. I, of course, have had to take vacation days for this — another cost to me on top of the flights, albeit a normal and expected one. At 8:30 in the morning (Central) I got on the Metrolink with my luggage and proceeded to the airport for my flights. I don’t know now the sequence of events, but there was some relatively short delay in either St. Louis or Chicago and by the time I got on the plane in Chicago and we got in the air I was well stressed out. The flight between Chicago and Cincinnati is only about an hour, give or take, but the attendants still proceeded with the drink orders. I was ready for a drink and asked for a whiskey on the rocks. The attendant huffed a little and excused herself, because she didn’t have the machine to process my debit card. Prior to her leaving, though, she poured my drink. Then, just as she got to the front of the plan, “Bong!” goes the intercom before the pilot asks the attendants to secure the cabin for landing.
That’s right. Free booze.
I still had plenty of time to finish my drink before landing and did so dutifully. We were approximately forty-five minutes late getting into CVG. Not terrible; and besides, a shuttle had been provided for me. I made my way through the airport. On the way to baggage claim I saw several drivers with signs expecting passengers. None of them had my name on them, nor did any indicate UC. So, I kept walking and looking for my shuttle driver. I had one bag checked and since it was after 6:00 PM (Eastern) in northern Kentucky there wasn’t much air traffic so it didn’t take long for my bag to arrive. Picking up my bag I next went out to the ground transportation area to continue the search for my shuttle.
Remember the oddness and disappointment I felt earlier in the process? I was now starting to approach genuine concern. Still, there was no UC shuttle. I knew I was staying at a Marriott and I saw a Marriott shuttle. I walked up to the driver and told him where I was needing to go and he shook his head saying in his thick accent “No. Not that Marriott. Airport Marriott only.” I thanked him and walked back toward the building. There were two other shuttle companies represented out there, that night. I approached both of them while they were chatting and smoking, but neither of them acted like they were expecting anyone, or in anyway acted like I was a potential customer, so, I gave up on them and went inside. Concern was turning to panic.
This whole time I was calling and emailing my one-and-only UC contact and checking my emails searching increasingly desperately for more clues or information about the shuttle that was to be provided. There was nothing. Only “a shuttle will be provided” was the information given to me. Inside the terminal I found an information desk with a kindly white-haired man posted to it. “I’m sorry. That’s not the kind of information I have.” He said, sympathetically.
At that time, one of us noticed a young man in a UC jacket standing by himself. I went to him and explained my situation. “I’m sorry,” he said, “I’m waiting for someone else.” I paused for a moment awaiting an offer of help in my plight. None came.
You can imagine how I felt at this point. It had been over eight hours of travel by train and plane for a trip that would have taken me five-and-a-half hours if I had just driven my own car. I was in a foreign airport outside of a foreign city with no one but myself to get me out of this situation. I was tired. I was hungry. I was angry. I was confused. I was scared. The University of Cincinnati had abandoned me at the airport. I did the only thing I could do in this situation. I got a cab that took me to the hotel which I paid for with my own money. “A shuttle will be provided,” rang in my ears.
The University of Cincinnati had abandoned me at the airport.
I get to the hotel, check in to my room, call my wife and regale her with my thus far harrowing story after which I head downstairs to the hotel restaurant. By this time it’s after 8:00 in the evening and I essentially had the restaurant to myself. I decide to treat myself after a long day and order something expensive-ish and a Manhattan, straight-up. Since I was the only customer the waitress and I were talking and I told her about my day. She was very sympathetic and earned a good tip. After a little while my drink came out and I started to sip it. On the second sip I realized that it was, in fact, a very pleasant Old Fashioned I was drinking and not a Manhattan. Right about the same time the waitress and the bartender came rushing over to my table to apologize for the mix up. This was hardly the worst thing that had happened to me that day and I took it in good humor. “Do you still want the Manhattan?” They asked. “We won’t charge you for it.”
“Yes.” I said. “I’d like that, very much.”
Free booze, twice in one day.
After dinner, I went back up to my room. I took some time to rehearse my presentation before heading to bed. But already I’m remembering that job interviews are your opportunity to interview your would-be employer as much as they are interviewing you. Thus far, UC had done nothing, nothing, to ingratiate themselves to me. In fact, they hadn’t treated me with any respect at all. Did they really want me, or not? Did they treat all their candidates this way? Did they consider this to be a “professional” position, or something less? If this is how they treat their candidates, how do they treat their employees? Did I really even want this job anymore? These are the thoughts I was having as the booze, food, and exhaustion took me off to sleep.
Continued in Part 2: Getting Out of Ohio