I’m at work. It’s Saturday. I don’t work Saturdays. I’m closing, which is not that unusual, but I’m closing at midnight. My bed time is around 10:00. This all feels so wrong. I remember the days when staying up until midnight was no big deal on any given night of the week. I remember regularly staying…… Continue reading It’s Finals. How Are You Doing?
We’ve all been there. You’ve got a line backed up to the exits, the phone is ringing off the hook, and a patron is standing there wanting to argue policy with you. You could be working in retail, a public library, an academic library, or anywhere there is a front-line public service desk. It is difficult.…… Continue reading Emotionalism, the Trials of Public Service, & Vulcans
I don’t get a lot of mail in my inbox at work, so it was a bit of a surprise when I got up and saw a stack of comment cards inside. I thought I’d share them with you. Not my people, but I’ll take it. Words [can’t] express how helpful, friendly and professional the…… Continue reading Recent Comment Cards
It is a dark time for the library. A few months ago, one of my employees –a woman in her early forties — was diagnosed with colon cancer. This week we learned that she has passed away. I only knew the woman for a short time, but she was a quiet and kind person whom…… Continue reading Things They Don’t Teach in Library School: Part 1, Collective Grieving
Combing through a pile of job applicants is one of my least favorite parts of my job. When the job demands clear communication skills and attention to detail, I suggest not including a page long paragraph in your cover letter, also, I suggest paying attention to which is your resume and which is your cover…… Continue reading Recent Observations
Hello, fair readers! I’m sorry that I’ve been MIA for so long. The holidays are only part of my excuse. The last 8+ weeks have been alternately horrible and promising for me and include a resurgence of depression, a poor performance evaluation, new purpose, new direction, and new situations. I won’t go into details but…… Continue reading Checking In
In the spring of 2016 I was enrolled in the University of Missouri’s School of Information Science & Learning Technology’s (SISLT) Online Education certificate program. I was only in the program for that one semester before taking a new job in a new state that made it financially impossible to continue with that certificate program…… Continue reading Why Did My Job Exist?: Decline of Consortial Monograph Circulation at University of Missouri St. Louis, 2011-2016