Access Services · Reflection

It’s Finals. How Are You Doing?

I’m at work. It’s Saturday. I don’t work Saturdays. I’m closing, which is not that unusual, but I’m closing at midnight. My bed time is around 10:00. This all feels so wrong. I remember the days when staying up until midnight was no big deal on any given night of the week. I remember regularly staying…… Continue reading It’s Finals. How Are You Doing?

Access Services · Biography · Leadership · Library Philosophy · Lifeskills · Professionalism · Reflection · Service Models

Emotionalism, the Trials of Public Service, & Vulcans

We’ve all been there. You’ve got a line backed up to the exits, the phone is ringing off the hook, and a patron is standing there wanting to argue policy with you. You could be working in retail, a public library, an academic library, or anywhere there is a front-line public service desk. It is difficult.…… Continue reading Emotionalism, the Trials of Public Service, & Vulcans

Biography · Reflection

Breaking Up with Facebook…For Real, This Time

If you’ve been watching my Twitter, lately, you may have seen that I have permanently deleted my personal Facebook account and the associated page for TOAL. I’d threatened to do this several times over the last five years, or so, but I finally went through with it yesterday (03/20). Technically, it still exists and my…… Continue reading Breaking Up with Facebook…For Real, This Time

Access Services · Leadership · Library Philosophy · Lifeskills · Professionalism · Reflection

Things They Don’t Teach in Library School: Part 1, Collective Grieving

It is a dark time for the library. A few months ago, one of my employees –a woman in her early forties — was diagnosed with colon cancer. This week we learned that she has passed away. I only knew the woman for a short time, but she was a quiet and kind person whom…… Continue reading Things They Don’t Teach in Library School: Part 1, Collective Grieving