Category: Service Models

Let’s Break Some Shit

creative destruction

Over the last few months I’ve been in a, “Well, now what?” period of my career. I’ve steered my department through crisis and now that it’s passed I’m not sure what I’m doing in my position. If my job starts and ends running a…

Big Picture Librarian

We are part of an amazing profession built on helping others. As I’ve been pondering my next steps in the profession and what my place is in it (here and here) I reminded myself that I don’t have to struggle with the question on…

Emotionalism, the Trials of Public Service, & Vulcans

We’ve all been there. You’ve got a line backed up to the exits, the phone is ringing off the hook, and a patron is standing there wanting to argue policy with you. You could be working in retail, a public library, an academic library, or…

Recent Comment Cards

I don’t get a lot of mail in my inbox at work, so it was a bit of a surprise when I got up and saw a stack of comment cards inside. I thought I’d share them with you.

Checking In

book and red wine on a marble table

Hello, fair readers! I’m sorry that I’ve been MIA for so long. The holidays are only part of my excuse. The last 8+ weeks have been alternately horrible and promising for me and include a resurgence of depression, a poor performance evaluation, new purpose,…

Why Did My Job Exist?: Decline of Consortial Monograph Circulation at University of Missouri St. Louis, 2011-2016

In the spring of 2016 I was enrolled in the University of Missouri’s School of Information Science & Learning Technology’s (SISLT) Online Education certificate program. I was only in the program for that one semester before taking a new job in a new state…

Soft Power and Changing Workplace Culture

A-leader-leading-a-team

Updated: 2017-10-27, 10:17 I recently worked a Sunday evening shift for the first time, 1:00-9:00 PM. I didn’t stay until closing, but long enough to support my daytime and evening crew while the normal closer was on vacation. I’m glad I did, because I…