Access Services · Biography · Leadership · Library Philosophy · Lifeskills · Professionalism · Reflection · Service Models

Emotionalism, the Trials of Public Service, & Vulcans

We’ve all been there. You’ve got a line backed up to the exits, the phone is ringing off the hook, and a patron is standing there wanting to argue policy with you. You could be working in retail, a public library, an academic library, or anywhere there is a front-line public service desk. It is difficult.…… Continue reading Emotionalism, the Trials of Public Service, & Vulcans

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Why Did My Job Exist?: Decline of Consortial Monograph Circulation at University of Missouri St. Louis, 2011-2016

In the spring of 2016 I was enrolled in the University of Missouri’s School of Information Science & Learning Technology’s (SISLT) Online Education certificate program. I was only in the program for that one semester before taking a new job in a new state that made it financially impossible to continue with that certificate program…… Continue reading Why Did My Job Exist?: Decline of Consortial Monograph Circulation at University of Missouri St. Louis, 2011-2016

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Soft Power and Changing Workplace Culture

Updated: 2017-10-27, 10:17 I recently worked a Sunday evening shift for the first time, 1:00-9:00 PM. I didn’t stay until closing, but long enough to support my daytime and evening crew while the normal closer was on vacation. I’m glad I did, because I certainly saw some things I want to work on changing. I…… Continue reading Soft Power and Changing Workplace Culture

Biography · Leadership · Library Philosophy · Service Models

Humanist Leadership

I’m new to being a boss. I’ve supervised student assistants for years, but this is the first job in which I’ve supervised “grown-ups.” Currently, I have five full-timers and two part-timers underneath me, not counting the small army of student workers they supervise. There are whole ranges in libraries that contain everything I don’t know…… Continue reading Humanist Leadership

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Free Speech and Free Societies, Pt. 2

I’ve not watched the Charlottesville news coverage thoroughly. I don’t know exactly what happened, but I know whatever everyone else knows. Fascists brought assault rifles to a “peaceful” political rally to protest the removal of a statue to a traitorous slave owner. A counter protest congregated. Tensions mounted and boiled over, and one fascist drove…… Continue reading Free Speech and Free Societies, Pt. 2