Tag: Public Services

Let’s Break Some Shit

creative destruction

Over the last few months I’ve been in a, “Well, now what?” period of my career. I’ve steered my department through crisis and now that it’s passed I’m not sure what I’m doing in my position. If my job starts and ends running a…

Emotionalism, the Trials of Public Service, & Vulcans

We’ve all been there. You’ve got a line backed up to the exits, the phone is ringing off the hook, and a patron is standing there wanting to argue policy with you. You could be working in retail, a public library, an academic library, or…

Recent Comment Cards

I don’t get a lot of mail in my inbox at work, so it was a bit of a surprise when I got up and saw a stack of comment cards inside. I thought I’d share them with you.